WHAT I RECEIVE TIRE IS THE REFUND CONDITIONS?

I brought my other 4 winter tires home. But when I came home in the evening, I regretted that if I go on the long road, who will always be in the route to wear tires, etc. When I said, I sent a message to the phone of the man in the store I bought, we will buy another tire for another car to try. but when I was with you 1-2 hours ago, he said no. sort of fooled me. I even took a screenshot of their messages. Even in the messages, he says that there is nothing he says first. I said that your lie appeared even in the messages. couldn't say anything.

Of course, I already used the tire, I had them already installed, but if you collect it, I used it for 10 km but I just brought the car home. Normally consumer rights have things like returns or exchanges within 14 days. valid for this tire? When I say I want to change to the man, they say that they can not change now. This is the Pirelli dealer. what should i do please can you help me

I brought my other 4 winter tires home. But when I came home in the evening, I regretted that if I go on the long road, who will always be in the route to wear tires, etc. When I said, I sent a message to the phone of the man in the store I bought, we will buy another tire for another car to try. but when I was with you 1-2 hours ago, he said no. sort of fooled me. I even took a screenshot of their messages. Even in the messages, he says that there is nothing he says first. I said that your lie appeared even in the messages. couldn't say anything.

Of course, I already used the tire, I had them already installed, but if you collect it, I used it for 10 km but I just brought the car home. Normally consumer rights have things like returns or exchanges within 14 days. valid for this tire? When I say I want to change to the man, they say that they can not change now. This is the Pirelli dealer. what should i do please can you help me

If you did not have the tires fitted, the seller was legally obliged to return it.

In the past, I received training on tire failures in the production facilities of one of the famous brands producing abroad, and for a while I checked the warranty practices. Although this period was not much, what I saw in the tire market was that the concept of customer satisfaction was pushed into the background in tire manufacturers. For example, due to the user error of a fleet customer loyal to the brand with dozens of vehicles, even a tire with a balloon on the sidewall was not guaranteed!

Nevertheless, if the seller is the official dealer and the tires are the same as the brand on the sign, if you write directly to the manufacturer and explain the situation, maybe they will help if it is a very small possibility.

He said you have 4 seasons tires, maybe to make you come to the dealer. When you go to the dealer, he will say that I have summer tires that were sold to you. Apparently the dealer is a fraudster. First of all, because it is not honest, you can disclose the dealer from the forum, and you can slow down the head of flea customer service. To be annoying

Finally, I do not think that the summer tire and the four season tire are different. Or there is the most nuance difference. Whereas; Since you live in Antalya, you can use your tires with peace of mind. As a result, no more than 2 3 months of moderate winter passes. Finally, if you have to go the long way, at least I recommend you to replace your tires in the front with winter tires for the safety of you and your loved ones.