Side mirrors not lowering automatically in reverse gear

Hello everyone, 2021 with facelift Even though I set the automatic lowering side mirror setting when reverse gear is engaged in the case allure, from the touch screen menu, the mirrors do not go down in reverse gear, is there another setting?

Happy holidays everyone

Happy holidays. I see the same error as others have experienced it. Especially after the car was washed. It went as far as mirror replacement. Did this happen after you had your car washed?

No, I already bought the car at the beginning of the month and I haven't had it washed yet.

Was this feature working before?

No

Maybe GT is active in the package. You want to try this too. Pull the mirror adjustment selector knob to the right mirror side. Maybe it works according to the selector button. If you leave it in the middle, it might not be working.

I did what you said but it still didn't come down. It occurred to me that only gt could have this feature, but if it were, this feature would not be visible in the menu on the touch screen. It shows up in my car. I asked the dealer I bought it from, I will get a definite answer after the holiday. If there's a problem, I won't let you go

It can happen sometimes. It can put the feature and stay passive. You try it on the test tools at the dealership. I hope it has that feature. There was also the X5. It works very well, on high vehicles. Take it easy now.

Thank you so much