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Authorized Services Abducts Customers

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08.05.2020 18:09 # 1
kayya
Friends, my wife has a car 206+ Urban Move. Since my wife has a car, I am not very interested in this car, but since I am really annoyed at Peugeot services, I decided to write to both get worried and get your possible advice.
It was purchased in August last year and we are the first owner. I asked the ABC service last month, he said the annual maintenance fee, 480 pounds. I asked Göral today, how much is the annual maintenance, he said 380 pounds if nothing more.
If I do the engine oil and filter replacement myself, I will handle 90-100 liras with the tip. Is there any reason to give 4 or 5 times or even 6 times money? What nonsense is this? I really regret that we bought a Peugeot. There is no unity of price even among its services. One spends a lot, the other spends more. If I left the car without asking for a price, I mean I would cry ...
This treatment and price policy does not cool the customer out of service, it officially excludes them. I do not care about the warranty and will not take it to the service. I will sell the car at the earliest opportunity, and I will not pass by Peugeot after that, just because of the erroneous service policies and the customer as a crime.
May Allah give us patience and plenty of money. Hoping to use trouble-free trouble ...
08.05.2020 18:09 # 2
impact
All services are not only to be reduced to peugeot. We have been using opel for years. Service fees and inconsistencies are unfortunately the same. we took it once, when we got zero, we never took it to the authorized service .. the industry is more convenient and more enjoyable.
08.05.2020 18:09 # 3
Serkan
What is your own vehicle brand and authorized service maintenance fees?
08.05.2020 18:09 # 4
pierson
friends I wrote a topic in another headline but I am looking for a private service in yalova, do you know what you know?
08.05.2020 18:09 # 5
evooz
Ankara Fatih peugeot authorized service If you think I can direct you, you can get additional discount if you go with my name
08.05.2020 18:09 # 6
pierson
I think there is no special service in Yalova ...
08.05.2020 18:09 # 7
Alicilik
Come to me in order to avoid breaking the absurd 2 years warranty of the authorized service.

I have been in contact with all the authorized services in Ankara for a long time. I became friends and became friends. But let me not show my wife-friendly enemy the service door.

Supposedly AUTHORIZED. There is no such thing. Only Peugeot has authority over the plaza. Believe me the rest is empty I have often mentioned this and I cannot get myself when the service comes out. Let everyone start work in the morning and get out of the afternoon and go out. Zero piece income varies, if there is a problem, it connects to the computer. There is no certified and qualified staff. Now, I witness that people who use diagnostics in 4 authorized services leave people who speak English, French, Turkish hard. Could something happen? Give the man's hand thousands of dollars and diagnostics. Since I use it myself, I know that both the translator of pp2000 and diagbox beyond sucks, I sometimes translate it into English to understand.

They do not have the ability to comment, they do not sacrifice their work. This reduces both process and quality in solving the problem.

I hope I am happy that I have completed 2 years on anyone. We take care of our other vehicles with a family friend who is a Mercedes (who has worked in Germany for a long time) with the original parts and a related workmanship.

We get it done at a price of 3, at least, is there a question in mind?

I had the maintenance of 10.000 km of 2013 model 1.4 diesel auris,

-Polen (cabin) filter
-5-40 Toyota oil
-Oil filter
-Pocket seal
Injector cleaner

I paid 380TL including labor. Toyota, which is considered to be perfectly expensive in the C segment, also with the original parts in the authorized service. You should have seen the interest and attention. A week later, the person in the admissions team called to ask both me and the vehicle, not for the survey.

Of course, before I asked the other 2 services, they said it would be between 390 and 420. Cleaning the air filter was changing in 40 thousand.

OK, the same parts are changing in the pejo, but within 380TL
lighting treatments
glass water care
Brake maintenance and dust cleaning of the pads
tie rod balance
detailed engine cleaning
internal and external washing

08.05.2020 18:09 # 8
ahmet_bjk

I went to the service once and he was me! They didn't put it in my car. What if I wasn't safe there !!! Their job is to connect the vehicle to the computer.

I would like to stand by my car and see what my master is doing. Then they come and take the price because we did this. Where would I know what they said they did, they did not use a stick piece ...

They also wanted 40 lira for the process that I made free in the industry ...

A friend of mine wanted to have a tube fitted with a gasoline vehicle, and he had a double price in the service so that his warranty would not be broken ...

08.05.2020 18:09 # 9
kayya

[QUOTE = Serkan] What is the brand of your own vehicle and the authorized service maintenance fees? [/ QUOTE] I write as you asked, otherwise there should be no misunderstanding. Mine is good, yours is bad etc. not for polemic purposes. Every car is beautiful, unless we cut our feet off the ground and cause us serious problems. As a result, the part of the money we provide goes abroad, except tax ... It does not matter whether it is French, Italian or another country ...

Fiat Grande Punto. In March 2013, I had 40 thousand maintenance:

Engine oil, filter, stopper,
A tube of chemicals to clean old engine oil (I don't know its name),
Air and pollen filter,
Spark plugs replacement
Cleaning spray for lining control
Brake hydraulic oil
General checks (I think it is written as a word on the bill, but I saw that there were many operations in the car, door wicks, etc., although I never said)
Greasing of a place where the shock absorber block is not known there (by removing the shock absorber)
Rot adjustment
Engine Wash
If there is nothing else I forgot, the above procedures were done and 415 pounds were asked from me. I gave it without objection, I did not even bargain. There was also a campaign, 60 lira gasoline was given as a gift to the opet card if I don't remember it wrong. I had previous maintenance done at 200-250 levels.
The issue here is, my car is not your car, friends. Authorized service is more expensive than the market in every brand of car. They want 2 or 2.5 times the difference under the name of workmanship and with the high spare parts price. In the simplest maintenance, it does not play 100 lira in the meantime. On the other hand, you know that there is always a bargain in the services. When they say 450 for customer satisfaction, they drop it to 400 liras or something, and when they do a little naz. In my phone call yesterday, I felt the implication that "if it comes to work ... or it will be out of warranty", it is not nice to impose this on people. The treatment and style is very bad ...
a trustee 2013-12-24 10:05:21
08.05.2020 18:09 # 10
baris558
These problems are generally found in all authorized services. There are all brands.

The employees in the authorized service should be good. If it's good, I think don't go anywhere else. Because external transactions are not healthy. For example, when removing the air filter, they break the circlips etc ... Each vehicle can have its own refinement. current vehicles are not the same.

I even changed my car brand because of the service. Or when I went to the service in another city. But while I'm doing one place in the industry, I'm tired of breaking another place.

Now I'm going to Sivas pejo service. They are all perfect kids. Full professionals in their work.
08.05.2020 18:09 # 11
tongucuk
the other day I called berke how much oil will be done die 480 said yuh
gentleman said we were in the campaign, so I said, normally he escaped 540, said the chain, I closed the wire
08.05.2020 18:09 # 12
baris558
The issue of oil care is a little more free. It can also be made outside. I think it's best to have the deal in service but if we can agree.

But especially in electronic components and engine malfunctions, first of all, it is necessary to go to the authorized service.

Where I went to you, there were friends who left the pejo and had the necessary training. The child was very well intentioned but not enough. I had changed many parts until now. For example, he could not see the injector leaking air.

Now I ask the service first about things that are not important or can be done outside. If the price is too expensive and I disagree, I can get it outside, in a solid place.
08.05.2020 18:09 # 13
Burak
In case of malfunction, etc., I want to find somebody who knows his job well instead of service, for example, I know from the speed stabilizer in our forum, some authorized services have even used words like impossible, but I will say that in our forum, there are many people who do it, and we even have a brother who can plug in and activate it. If it is impossible, there is someone who does this work, and now I need to go to my service, and I need to go to someone who knows his job.
08.05.2020 18:09 # 14
baris558
Here's the problem. Everyone claims to know his job very well.

Don't get me wrong. I do not defend authorized services. They can be very brutal. I came to the stage of being a lawsuit with a more recent service.

But I also suffered a lot from the masters. While making one side disrupt the other. Or because he does not know the car well, he can take wrong action ... etc ...

Here I say from him. No problem if you understand the car well. But if you do not understand, find a good authorized service and go there first. It should be a service that makes discounts, mankind, and gives value to its customers.
08.05.2020 18:09 # 15
bartinli
Hello. I became a new member. I have owned 2003 xr 206 auto for 6 months. When it first worked in the summer, the sound that sounds like a sewing machine increased in the winter. The engine continues until it gets warm. Kdz. I made an appointment from the DELTA shuttle service and went 1 month ago. We left the car at 9 in the morning. We're back at 3pm. They said they had to look at us leaving the vehicle overnight. We suspicious. When I asked what they were doing to the vehicle, they said that they had plugged it into the computer and they were making a valve. When they said what the fault might be, they could not answer. When the computer said what a malfunction was, the master completely panicked. He went in and out with the vehicle and did something. Of course, he tried to get it without a report. However, we could not find time since we gave the adjustment money. We bought our vehicle and we left.
It is bad to go 200 km with permission and try not to get a solution . When I wrote a complaint to the Peugeot turkey page, they first called from the service. When they spoke long, they accepted their mistakes. But there is no solution. Peugeot türkey also called. I said the same things to them. As the failure of my vehicle continues, I have no hope for a solution.
I do not get any closer to a vehicle whose authorized service is worse than the industry. I will sell it at the earliest opportunity and I will not pass next to the peugeot P.
Neither did he call back service nor PEUGEOT türkçe. Actually, I have to go to the consumer court, but I will not be busy.
greetings
08.05.2020 18:09 # 16
metekaantosun
Brother, not just peugeot, all services are such that you have not worked with nativity before, so there is worse.
08.05.2020 18:09 # 17
ismailkaya
today I asked the clutch plate bursa nılkara 700-800 did they say?
08.05.2020 18:09 # 18
serdaralisan
liter of oil does not exceed 9 tl 4 liters, filter 40 tl gasoline filter 30 pollen and air filter 90 makes the pads prevent it if it changes 45 backs 60 discs because it has a hand brake, 290 lira at the back they kept it only I say the particle price I wrote 20tl workmanship on the lining tip Normal but the authorized service wins from the piece it has put in because once I ran the service, the glass water is taken with the barrel until you see that the man puts it in the car below.

08.05.2020 18:09 # 19
Atakan21
It is very useful to carry out maintenance and any repairs in the service.
08.05.2020 18:09 # 20
muzisyen
Hello friends. I bought 206 cc, it was a clean car, 48 thousand. Anyway, I will talk about the service. A friend of mine took the car, left the car to be washed when it was done, and he did not want to tear off the rope when the washer boy tried to open the ceiling from the opposite side manually. We took his service, only the rope was broken, and the rope attached to the bicycle brakes that you know is very serious. I made it 50 TL by hand labor in industry. 1400 percent pile. The word pile is inadequate and weak. You name it. Vallahi de billahi de tillahi is a rope of 10-15 pounds you know, or a rope used for braking bicycles.
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